The KPI Dashboard – Evolved
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Klip Developer Guide

Table of Contents
1. Klipfolio Dashboard Overview
2. Writing Your First Klip
2.1. Overview
2.2. Getting Started
2.3. Using an RSS Feed URL
2.4. Building Your First Klip
2.5. Default Functionality
2.6. Klip Icon, Title, and Banner
2.7. Refresh Rate and Other Information
2.8. Conclusion
3. Building Klips that Monitor XML Source
4. Upgrading and Publishing Your Klips
5. Dealing with More Complex XML Source
6. Adding Your Own Logic to Klips
A. A Tour Of The Debug Window
B. Style Properties
C. Klip XML Parameters
D. Klip Language and Country
E. Document Revision History
2.8. Conclusion
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2.8. Conclusion

Here is a quick recap of the key points in this chapter.

  • A Klip is an XML file.

  • The <contentsource> parameter tells Klipfolio Dashboard where to locate the remote data.

  • The <icon>, <title>, and <banner> parameters specify the Klip's icon, title, and banner respectively.

  • A Klip keeps a history of items and provides automatic Item Management.

  • If Klipfolio Dashboard cannot successfully update the Klip, it will dim the Klip to indicate to the user that the information may be stale.

  • You can change a Klip's refresh rate up to once every second in Klipfolio Dashboard or once every minute in Klipfolio Personal Dashboard by specifying it with the <refresh> tag.

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2.7. Refresh Rate and Other Information Home Chapter 3. Building Klips that Monitor XML Source

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Klipfolio DashboardThe KPI Dashboard – Evolved

Klipfolio Dashboard extends the value of scorecard and dashboard software to the desktop with desktop dashboards for the enterprise. Unlike an enterprise widget, sidebar, or RSS reader, Klipfolio Dashboard is a real-time enterprise information system that improves data visibility and drives adoption of CRM, ERP, and Sales automation systems. Using a desktop dashboard to monitor key performance indicators (KPIs), share KPI reports, and update performance metrics improves performance across the organization.

Marketing uses Klipfolio Dashboard to improve marketing ROI through integration with marketing automation software and Web analytics packages such as Google Analytics. In Sales, Klipfolio Dashboard brings sales automation tools like SalesForce.com to the desktop. Alternatively, Klipfolio Dashboard for Internal Communications delivers enterprise notifications and employee alerts to the workforce where they can't be missed. Finally, as a help desk dashboard, Klipfolio Dashboard is used to cut service desk response times and improve help desk ROI.